Engagement Rule 4 for Leaders: Remember the Sweetest Sound in the World

Dale Carnegie said the sweetest sound anyone can hear is their name. Let’s take that a step further. Learn their families’ name too. The employees expect you to remember their name, but they do not expect you to know their families. When you take a genuine interest in what is important to your employee, they tend to take more interest in your vision, initiatives and you. You just made another deposit it in the “Bank of Respect”.

Engagement Rule 5 for Leaders: Empower Your Leaders.

Click here for the complete list of 21 Engagement Rules for Leaders.