Engagement Rule 18 for Leaders: Walk a Mile in Their Shoes

Do not lose sight of what the job is because you could be leading people the wrong direction or training on outdated techniques and skills sets. The best way to see what is happening is to get out in front of customers and prospects. This will give you the firsthand intelligence necessary to find the appropriate solution to achieve success. You will be more respected and liked by experiencing what your people face each day. It will increase their level of confidence in you.

Engagement Rule 19 for Leaders: Hire Only the Cream of the Crop.

Click here for the complete list of 21 Engagement Rules for Leaders.