Engagement Rule 3 for Leaders: Interview the Crew

Set up a time to ride in the field or meet each member of the team. During this time get their insight on the strengths of the operation, their interpretation of what needs to be fixed and to know them personally. Listening is extremely beneficial because people feel that their opinion will not be heard . Set yourself apart from previous leaders. People want the opportunity to be heard. By taking the time to listen to each team member, they know you value their thoughts and feelings. You just made a deposit in the “Bank of Respect.” 

Engagement Rule 4 for Leaders: Remember the Sweetest Sound in the World.

Click here for the complete list of 21 Engagement Rules for Leaders.